Service Department

We offer seasonal bike storage! Check out our 2019-2020 Storage Packages!

Dedicated to providing our customers with the motorcyclesparts and service they deserve, we maintain a factory-trained Service Department as well as a knowledgeable Parts staff. From routine maintenance to bringing your full customization dreams to life, our Service Team is the best in the area. Our Technicians are the most H-D certified team in the area, and they are regularly continuing their education and certifications from the Motor Company—that means you can trust them to do the best work on your bike. They know just about everything there is to know about Harley-Davidson repair & Harley-Davidson maintenance.

In addition to basic maintenance, we offer bike customization, performance work, and complete detailing. With a combined experience of over 100 years, our service department can handle anything from complete engine rebuilds to frame swaps to oil changes. Our knowledgeable Service Consultants will happily answer any questions you have & advise on how to make your customization visions a reality.

Want more power for your bike? Or do you want to get it REALLY fine-tuned? There's our state-of-the-art Dyno room with trained professionals to get your Harley motorcycle running like the wind!

We have the equipment and experience to keep your bike in prime shape, whether you're riding for pleasure, racing around the track, or tearing it up on the trail. Give us a call and we'll get you in and out of the shop in an efficient and timely manner.

Any time you need help but can't get to the phone, just email our service department. You can also call (217) 877-7115 or visit our Illinois Harley-Davidson® dealership to inquire about the repairs and maintenance service we offer for all of the Harley-Davidson® models! Here are some of the most frequently asked questions:

Do I need an appointment?

We are an authorized Express Lane Service Center, which means that small projects such as oil changes, brakes, and other select services can be done in about an hour, with no appointment necessary. However, we recommend you call & set up an appointment for most other services.

Do you do pickup & delivery?

Yes! We have 2 enclosed trailers dedicated to bike pickup & delivery.

How long will it take for my bike to be done?

There are a lot of different factors that go into the length of a project (i.e. what service you are having done, what parts are needed, etc.), so talk with our Service Team about the specifics of your bike and what to expect when you call to make your appointment!

What is DYNO Tuning?

When a motorcycle rolls off the production line, it is calibrated to run with stock components and under certain weather conditions. Dyno custom tuning tweaks your bike to run to the ecxact performance components you have installed in your specific environment to bring you optimum performance results. 

Where can I find my service maintenance schedule?

Each vehicle has a different maintenance schedule. You can find your specific schedule listed in the back of your owner’s manual or service manual. You may also contact the Service Department to find out when your vehicle should be serviced.