Customer Testimonials

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  • "Impressive does not begin to describe the customer service and the genuine friendly nature of the entire operation. From sales to service these folks are the best. Damn Fine Job!"

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    Bart Lytel - Bellflower, IL
  • "I've had nothing but good experiences at Coziahr's. From sales to service, you guys are the greatest! Customer service at your store is second to none!!"

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    Todd Bottles
  • "We recently purchased our second new Harley-Davidson® from Coziahr, the experience has not changed from the first. Outstanding! Thank you to everyone on the Coziahr Team, each of you know your stuff & we appreciate the respect you extend to us each and every time!"

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    Anonymous - Monticello, IL
  • "I have been to many dealerships all across the US and I must say that CHD has got them all beat in customer service and loyalty. The Coziahr family has a knack in hiring the right people for the job and in my opinion that's where the difference is."

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    Tommy Morgason - Tower Hill, IL
  • "I was just looking for a new bike after experience horrible service at other dealers. I was greeted as soon as I entered and all my questions were answered on the spot, no having to wait while they found out. The sales were outstanding. After which I had a little trouble with my bike but service got it taken care of in a timely manner. Overall they have made a customer for life! Thanks for making my first Harley® a good buying experience."

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    Matt Leach - Sullivan, IL
  • "Coziahr is the only reason I now own a Harley-Davidson® motorcycle. My wife and I were looking for anything big, we wanted a Harley® but knew we couldn't afford one. The first time I walked into Coziahr by myself I was just browsing and complete clueless on what I wanted. Immediately when I walked in I was greeted by a salesman and he talked with me and answered all of my questions for a good 20 minutes, even offered to let me test drive some models. When we had finally decided to purchase,we spent almost four hours there that day and almost every single employee working that day talked to us as if we were friends. I live in Springfield but will always drive those 30 miles to come back to Coziahr. Thank you to every one of the Coziahr team, you have created a lifetime patron. Thanks again."

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    Anonymous - Springfield, IL
  • "By far the best dealership I've had the pleasure of doing business with. Wouldn't buy a bike from anywhere else. Coziahr H-D is the best."

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    Anonymous - Mt. Olive, IL
  • "After years of hearing how the Springfield H-D® dealership was regarding customer service and just being nice, I went to Coziahr several times over the past several years. The moment you walk through the door, the difference between the two H-D® dealerships are quite obvious. I met with a salesman who was extremely helpful throughout the entire process beginning to end. Everyone is sooo very polite and helpful. I haven't ridden in 20+ years so even my antiquated questions were answered professionally and without ridicule. The entire staff  was soooo very helpful, polite, and professional. Thank you Coziahr for excelling in customer service. The short trip from Springfield will always be worth it for me!! :)"

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    Randy Wilson - Springfield, IL
  • "We just bought our first Harley® . Our experience with the Coziahr staff was amazing, very professional, friendly, always willing to help with any questions. Never have I been around a whole store of employees who seem like they truly enjoy what they are doing!! Felt right at home!! Will always recommend anyone to Coziahrs!! I'll be back for more business and accessories!!"

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    Anonymous - Bloomington, IL
  • "Bought our first Harley-Davidson® yesterday and the staff at Coziahr was just AWESOME!!! I've been going in there for ten years looking at and sitting on bikes and they are always ready to answer any questions even before I was ready to buy. When it came time to make the jump from a Suzuki to the Harley®, there was only one place to go!  Again, thank you ALL for the wonderful experience. We know where we will get our next bike for sure!"

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    Anonymous - Lovington, IL
  • "Wow they did it again great job all you guys have done amazing job fore and my son can't say enough about how they treat us no matter what they always go the extra mile for us thank you all!"

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    Anonymous
  • "We live closer to Springfield than Coziahr, but you guys ROCK!! Your floor staff/ sales people are excellent!!!!"

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    Anonymous
  • "This is the best HD shop I have ever been to. The staff is so informed and knowledgeable of the events, sales and product. Very very friendly, family atmosphere from staff and shoppers as well. Love love love this place. The only complaint I have is that they aren’t my local dealer. :D"

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    Teri Cunningham
  • "Love this place and the people! Can't say enough good things! Bought a Harley from them, of course, got lost getting there, and our salesman Greg, patiently talked us through Decatur right to their front door! Great HD merchandise as well. Can't wait to go back!"

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    Michaele Birch
  • "Great selection of bikes with a staff that is helpful and not pushy"

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    Scott French
  • "Hey ya'll i wana say a huge Thanks to Employee Sterling for going beyond the call of duty as today 11/7/18 , i received a call from Sterling just to let me know that my Loyalty Rewards their at Cozihars was about to expire... and they would of if was not for his attentive to notice this and go to make this call to me ..The amount is no the issue small or large ,,but Sterling to take the time to call and let me know this means a lot as what Coziahrs Harley dealership family is all about .. takes it seriously to go beyond the call for their customers......Thanks again Sterling... Thanks to Coziiahr's for caring.. about their customers.. a satisfied customer with Coziahrs,,Glenn A. Brunson"

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    Glenn Brunson - Sullivan, IL
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